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October 14, 2025
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Auto notification of private group requests

  • October 14, 2025
  • 3 replies
  • 20 views

Requesting auto-notifications to the group administrator when new group requests are received so that the group admin is prompted to go in and approve/decline the request. Currently, this has to be checked manually.

    3 replies

    Known Participant
    October 14, 2025
    The following idea has been merged into this idea:

    All the votes have been transferred into this idea.
    October 14, 2025

    Hello @Christa Brown and @DannyPancratz thanks a lot for posting. This is indeed a really good point. We have this top of mind for when we will resume work on groups

    mod01
    Community Manager
    October 14, 2025

    Following this update as well! We are about to launch a strategy for private beta feedback groups and it’s difficult/not at all intuitive to keep checking back on those requests! 

     

    Also, I figured this might be a good time to point out that my request to join the Groups Beta group in this community is still pending :) 

    Customer Communities Admin
    Employee
    October 14, 2025

    HI @Marion Frecaut this is great news, any way you can include notifications for new posts as well?

    Known Participant
    October 14, 2025

    @Anitahg I’m not sure if I follow your question:

    the notification for new posts must also be available for all the members of a group, such as in the community module, if not the dynamic in the group will not be very good?

     

    One of the great things about groups is that when someone joins, they’re auto-subscribed to system emails for the group, so they’ll be notified about new posts in the group. So if you or other admins are in the group, you should be notified, as will group members. 

    However, group members have the option to unsubscribe from those notifications while remaining in the group. From my perspective, this is a very good thing: they stay on the group roster as a visible member, still feel a sense of belonging to the group, but have the option to personalize their user experience. 

    If there’s other post notifications you’re looking for, let me know and I’d gladly offer my POV. 

    Customer Communities Admin
    Employee
    October 14, 2025

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