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contact support

How to contact support (when it’s really needed!)

Happy Holidays!Pulse+ is Gainsight’s Customer Success industry and best practice training subscription. The curriculum focuses on foundational trainin...

Article

What does registration and login rate limit mean?

When you click into a report element that has already been added to your template, it immediately opens the report edit. This can be annoying if all y...

Integrations

Pimping your reporting using custom integrations

Request for Customer Discovery Sessions for Spaces (a.k.a Nucleus Spaces) We would love to talk to:Customers that use our existing sharing capabilitie...

reporting

The 2 most relevant reports to build immediately

Gainsight Marketplace launched at this Evolve by@tim_van_lewis now accessible from the top-right navigation of the Community, offers the broad array o...

lead score

Article Base Final Test

Last week I interviewed Morgan Redwine, Manager of CS Strategy and Operations at Dealerware, to talk about how they approach customer engagement in a...

Best practise

Using user-groups for beta programs

Hello There!As a CS leader, you understand the importance of keeping your team in sync with their clients' needs and expectations. One way to achieve...

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