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Josephine
Josephine
Known Participant
October 14, 2025

Our new text editor is now available on all communities!

  • October 14, 2025
  • 164 replies
  • 10 views

We are very proud to announce that our completely new editor is now available for all users on all communities! :grin::raised_hands::pencil2: We have invested a lot of time to give you and your users more options to create richer content in an easy way - so we hope that you will enjoy working with the new editor as much as we do!

We are investigating line-height / spacing inconsistencies as well as problems with selecting text on some viewports (e.g. Safari on iOS).

Polls are temporarily not available, but will be added again soon.

 Overview of improvements

There are many things which have improved with the new editor, just to name a few:

Improved existing features

  • Image upload
    • Drag & drop images into the editor instead of manual upload
    • Captions (descriptive text underneath uploaded images)
  • Code
    • In-line code is now possible (previously code was in an extra line)
    • Code syntax (code is not being stripped automatically anymore)
  • Lists
    • Multi-level lists are possible now
    • Better UX in working with lists (previously lists could not be interrupted by line breaks)
  • Text styling
    • Text styling within lists was not fully supported before

New features

  • Tables!
  • Callouts
  • Text color / background color
  • Horizontal lines

Of course not all of these features are available to end users, some of these (e.g. text color, header, callouts) are only available in the Control environment for now. We have plans to make this available to front-end users via user roles in the future, so that you are in control of who can make use of these features - please share your thoughts on this with us in the comments!

Feedback

Please let us know what you think of this improvement, also how your users are feeling about it. This way we can adjust and improve the editor even further in the future!

    164 replies

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    N
    newaccount
    Known Participant
    October 14, 2025


     

    She said that when she types more text the scroll bar does not move.

    The scroll bar shouldn’t be there in the first place :wink: What kind of content is she writing in the photo that you shared, it doesn’t look like a default paragraph

    Hi @Yoeri ! What you see in my photo is the placeholder, so she has not (yet) typed in anything when she took that screen capture.

    Another user had reported during the weekend, that they are facing the same problem when the browser window is 882-1030 pixels wide. They were using Firefox 70.0.1 (32-bit) on Desktop.

    Edit: I was able to verify this:

     

     

    @Yoeri  any updates on the fix of this bug? Our superuser is very disappointed as this really hinders her use of the community. 

    N
    newUserAccount
    Known Participant
    October 14, 2025

    I get pretty annoyed when trying to edit a text with colors on front end, which makes the colors disappear. It"s because the editing permissions I have in Control and front-end aren"t equal. Will this be fixed in a future update?

    We enabled text- and background colors in the community editor. This should resolve the issue mentioned above :)

    Josephine
    JosephineAuthor
    Known Participant
    October 14, 2025

    And another question: What editor are you planning on using for private messages? Until now, there is the old editor in action.

    Almost missed that one. :)

    So as far as I know, the private message text editor is (much) harder to replace with the new editor due to the way it is implemented in the platform. Of course we want all editors to be the same, however this one we had to postpone - due to the amount of extra work.

    @Julian any update or ETA for the new editor in private messages? I have a vague memory of December, but that must be a dream I had? :see_no_evil:

    N
    newuseraccount2
    Known Participant
    October 14, 2025

    @Yoeri  any updates on the fix of this bug? Our superuser is very disappointed as this really hinders her use of the community. 

    We are aware of the issue and have a ticket in the backlog to investigate and resolve this :)

    Customer Communities Admin
    Customer Communities Admin
    Employee
    October 14, 2025

     @Julian , roger that!

     

     

    N
    newUserAccount
    Known Participant
    October 14, 2025

    Hey Suvi!

    I am afraid you have been dreaming with the ETA. :stuck_out_tongue_winking_eye:

    Unfortunately, we have not yet fully commited to implement the new editor into the private message feature... BUT we have planned to actually investigate this specifically, we will know more about this by the end of this month.

    Again of course I know that this would be a big improvement in many ways (attachments, images, etc.) and help all of us running support via the community. Me or Yoeri will be able to give you more concrete (and hopefully positive) info about this once this has been completed. :)

    C
    cctest
    Participating Frequently
    October 14, 2025

    Small update, we deployed a fix to the editor that should prevent a horizontal scroll bar in the editor [link to feedback] @Suvi Lehtovaara 

    admin01
    admin01
    Pioneer
    October 14, 2025
    This happens when editing the post.

    Is this bug already on your lists? This is when editing a post, not publishing a new comment.

    C
    cctest
    Participating Frequently
    October 14, 2025

    Small update, we deployed a fix to the editor that should prevent a horizontal scroll bar in the editor [link to feedback] @Suvi Lehtovaara 

    Thanks @Yoeri! I tested this and it seems to be ok :relaxed:

    A
    Anonymous
    October 14, 2025

    What is the expected behaviour for image captions (the description text you can put under an uploaded image)? Is using editor formatting supposed to work?

    Making the text bold, cursive oder underlined works as expected. But it’s not possible to put a link into the image caption. For us having the ability to put links into the image caption would be one of the most important use cases, because we want to put the image source and license there (which always means linking to the source or the creator and/or the license website).

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